As a complete solution provider, we can take full responsibility for our customers’ cooling for their entire life cycle. Our comprehensive service portfolio covers customer care from consultation to implementation and full maintenance.
As travelling is banned or restricted, many things that we have considered normal changed to impossible. FAT in our manufacturing facility and Comissioning activites in customer’s premises are among these. During this year we have created two new tools to cure the situation: Adwatec FAT and Adwatec Remote Site Support Package.
Adwatec Remote FAT is a normal FAT but without visitors in our facility. Customer and certifying authority will be present remotely via live video connection.
Adwatec FAT includes:
Adwatec Remote Site Support Package is a remote commissioning and maintenance concept for cooling systems. Our technical experts are responsible for content, training and supervision of the commissioning and maintenance. Local staff in customers premises does the practical implementation with our expert guidance. In order to ensure the success a remote live connection is used with augmented reality enabled tools.
Adwatec Remote Site Support package includes:
All are built for the specific site and project.
Please do not hesitate to contact our cooling experts for your service needs.
Harri Kivimäki Project Manager
+358 50 411 7733 firstname.lastname@adwatec.com